baazi software Terms and Conditions

By accessing the baazi software platform or creating an account, the user is considered to have agreed to these terms and conditions. These terms form a legally binding agreement between baazi software and each registered member. You should not use the platform without reading and understanding these provisions.

baazi software is an online gaming and sports betting platform that provides services in Bengali for Bangladeshi users. All games, betting features, bonuses, and payment services available on the platform are covered by these terms.

To learn more about our platform, read our About Us page, which contains information about baazi software's operations and goals.

2.1 Age Requirement

Users must be at least 21 years old to open an account on baazi software. Account creation or use of the platform by anyone under 21 is strictly prohibited. baazi software may request proof of age at any time and reserves the right to suspend an account until the 21+ age requirement is confirmed.

2.2 Single Account

Each person may hold only one account on baazi software. Creating multiple accounts by the same person or from the same device or IP address is prohibited. If such a violation is found, baazi software reserves the right to close all associated accounts and forfeit any funds held in them.

2.3 Accuracy of Information

The name, mobile number, and other details provided at registration must be complete, accurate, and up to date. An account created with incorrect or misleading information may be cancelled at any time. To update any details, please contact the support team.

2.4 Account Security

Keeping your password and login details confidential is your own responsibility. Giving control of your account to a third party or sharing your account details is prohibited. If you suspect unauthorised access, contact baazi software support immediately.

3.1 Deposit Methods and Limits

Deposits on baazi software are currently accepted via bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳200 (for each method).

3.2 Withdrawal Methods and Process

Withdrawals can be made via bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳1,000. Once a request is approved, the payment process is generally completed within 10–45 minutes. baazi software may request documents to verify the source of funds and reserves the right to hold a withdrawal until verification is complete.

3.3 Prohibited Transactions

Depositing from or withdrawing to a third party's account is strictly prohibited. Cryptocurrency is not accepted on baazi software. If any unusual activity is detected in a transaction, the account will be temporarily suspended pending investigation.

4.1 Welcome Bonus

baazi software offers new members a 150% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning if the bonus is ৳1,500, a total of ৳37,500 must be wagered before withdrawal. For example, a ৳1,000 deposit gives a ৳1,500 bonus, bringing the balance to ৳2,500, with a wagering requirement of ৳1,500 × 25 = ৳37,500.

4.2 Other Promotional Offers

baazi software runs various promotions from time to time, including weekly deposit rewards, cricket festival bonuses, birthday gifts, and friend referral rewards. Each promotion has its own eligibility conditions, validity period, and wagering requirements, which are listed on the promotions page.

4.3 Bonus Abuse

If a member attempts to abuse bonuses, manipulate them, or meet wagering requirements through artificial means, baazi software may cancel the bonus, forfeit related winnings, and close the account. Bonuses are not a substitute for cash and cannot be withdrawn before the specified wagering requirements are met.

5.1 Finality of Bets

Once a bet is confirmed, it cannot be cancelled or changed unless baazi software explicitly states otherwise. baazi software will not be responsible for bet outcomes in the event of an internet disconnection or device failure.

5.2 Odds Changes

Odds in live betting can change quickly. The odds applicable at the moment of bet confirmation are considered final. baazi software reserves the right to cancel bets placed at clearly incorrect odds (such as an unreasonably large price discrepancy), in which case only the original stake will be returned.

5.3 Match Cancellation or Postponement

If a cricket or football match is not completed within the scheduled time, baazi software will settle bets according to its own rules. Stakes are generally returned for incomplete events, though specific settlement policies may apply for particular events.

5.4 Manipulation and Fraud

Betting involving match-fixing, manipulation, or the use of insider information is strictly prohibited. If evidence of such activity is found, the account will be permanently closed and any related winnings will be forfeited.

baazi software operates three VIP tiers — Bronze, Silver, and Gold. Each tier includes a weekly cashback benefit: up to 0.5% for Bronze, up to 1.0% for Silver, and up to 1.5% for Gold.

Weekly cashback is calculated based on the net loss for that week (total losses minus total winnings). For example, a Silver tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 1.0% = ৳200 cashback.

The criteria for advancing to a VIP tier are set by baazi software and may change based on platform activity. Cashback is added to accounts on a regular basis and is subject to its own wagering requirements.

baazi software collects, stores, and processes members' personal data. Full details of how this data is used, who it may be shared with, and how it is kept secure are available on our Privacy Policy page.

By registering an account, the member is considered to have consented to baazi software's privacy policy. Members' data is not sold to third parties, though it may be shared with designated authorities where required by law.

baazi software believes that gaming is a form of entertainment and should be enjoyed in a controlled and mindful way. Our platform allows users to set their own deposit limits, session time limits, and temporarily suspend their account if needed.

Anyone under 21 is prohibited from using any baazi software service or placing bets. If you are experiencing problems with gaming or are concerned about your playing habits, read our Responsible Gaming guidelines — they cover ways to get support and the steps you can take to manage your play.

9.1 Contact Methods

The baazi software customer support team is available seven days a week, 24 hours a day via live chat and email in both Bengali and English. There are no branch offices or phone support available.

9.2 Complaint Process

If you have a complaint about a bet result, payment, or account matter, please raise it first via live chat. If the issue is not resolved, send the details in writing by email. baazi software will review all complaints and aim to provide a written response within a reasonable time.

9.3 Final Decision

In the event of a dispute, the transaction records and gaming logs held by baazi software will be treated as authoritative. baazi software reserves the right to void any abnormal outcomes caused by a technical error in the system.

baazi software may, at its own discretion, temporarily suspend or permanently close any account if a member violates any provision of these terms and conditions or engages in fraudulent activity against the platform.

Members may also request account closure at any time. Any valid balance must be withdrawn before the account is closed. Any bonus balance and amounts tied to unfulfilled wagering requirements will be forfeited at the time of closure.

baazi software's Android (APK) and iOS applications are available through official channels. Downloading the app from third-party sources is discouraged, as it may pose security risks. These same terms and conditions apply to all transactions and activity carried out through the mobile app.

baazi software may partially or fully update these terms and conditions at any time. Continued use of the platform after any changes take effect will be considered the member's acceptance of the new terms.

For significant changes, baazi software will attempt to notify members via their registered email or through live chat. However, it remains the member's own responsibility to read the latest terms.

For answers to common questions about these terms, visit our Frequently Asked Questions (FAQ) page, where you will find answers about payments, bonuses, and account matters.

baazi software aims to provide an uninterrupted and error-free service but does not claim complete freedom from liability for disruptions caused by server errors, technical issues, or third parties. However, baazi software is not obligated to directly compensate for financial losses in such situations unless the issue was directly caused by a platform failure.

Betting and gaming carry the risk of financial loss. A participating member bets or plays voluntarily and of their own decision, and personal responsibility for any potential loss lies with them.